Faced with growth opportunities the company realised the importance of implementing people-independent processes that could take care of growing business while at the same time provide the necessary information to make sound decisions. The company’s antiquated software system would have to be replaced with a more centralised solution. Classic invited Nimble to map its business processes and suggest a solution architecture that would stay relevant with changing times.

The sales function was chose for the first phase of the study and the objectives were to reduce sales cycle time, maximise sales in each of the sales channels, and built a strong and responsive information system.

The assignment required Nimble’s functional experts and technology consultants to document existing processes, create information flows, insert check points and devise a work flow that could be easily computerised. Super imposition of good management practices from similar industries ensured that practicality of the processes.

It’s a matter of pride, that the proposed solution architecture is the de-facto standard in the client’s industry.